Buyer

General

• Can I make an offer after an item passes?
• What does "Passed" mean?
• What’s the difference between Reserve and Absolute auctions?
• How do auctions work?

Bidding Basics

• Can BidZoo users snipe auctions?
• Can I cancel or retract a bid?
• What happens if someone bids the same amount as me?
• Can I select my own bid amount?
• Why do bid increments change?
• What is a Max Bid?

See all 7 articles

Shipping and Returns

• How International Shipping works on BidZoo
• Can I change my shipping address after winning?
• What if I never received my item?
• How does shipping and confirming delivery work?
• Can I return my item?
• How are shipping costs calculated?

Build My Auction

• What happens when I favorite a listing?
• What is Build My Auction, and how do I use it?

Using Time Chips

• What are Time Chips, and how do I use them?
• Can I save Time Chips?
• How can I earn Time Chips?

Selling

• How do I sell on BidZoo?

Technical Help

• How Do I Report a Listing?
• Why can’t I see images or videos on some listings?