There's a built-in window to report issues with delivery before the payment is released.
- After purchase, you'll receive email reminders to track your delivery
- If your item hasn't arrived within 7 days, contact customer support right away
- If no issue is reported, payment will be released to the seller after 10 days
Reporting on time helps us pause the transaction and resolve the issue before payout.
If you still need assistance, feel free to use our widget on the bottom right of your screen to chat with us.