Yes, transactions through messages are NOT allowed. All purchases and payments must be completed through BidZoo’s official checkout system.
Attempting to complete transactions through private messages is a violation of BidZoo’s Terms of Use.
Examples of prohibited activity
The following actions are not allowed:
- Asking a buyer to pay outside BidZoo
- Sending payment links through messages
- Moving the sale to another platform (PayPal, WhatsApp, Telegram, etc.)
- Agreeing to complete a private sale after meeting through BidZoo
- Giving your personal email to interact for transactions off of the site
- Asking to know the reserve price so you can make an offer outside of the auction
Why this rule exists
Keeping transactions on the platform helps:
- Protect buyers and sellers
- Prevent scams and fraud
- Allow our team to assist if issues occur
If a transaction is completed outside of BidZoo and it turns out to be fraudulent, our team cannot intervene or provide support because the transaction is made outside the platform.
For this reason, users should never complete purchases through messages or external payment methods. Please also be reminded that off-platform transactions are strictly prohibited as explicitly outlined in our terms and conditions.